{"product_id":"unreasonable-hospitality","title":"Unreasonable Hospitality","description":"\u003cp\u003eWill Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.\u003c\/p\u003e\n\u003cp\u003eHow did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.\u003c\/p\u003e","brand":"Penguin Random House LLC","offers":[{"title":"Default Title","offer_id":67674878771517,"sku":"9780593418574","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0686\/7081\/6573\/files\/75dc81896f2bb62840e74ec4c99aef75a0e29a1d9cecdb27279b0344adda64de.jpg?v=1791818536","url":"https:\/\/nomadjax.net\/products\/unreasonable-hospitality","provider":"Nomad Jax Haberdashery ","version":"1.0","type":"link"}